Data Protection

Bajok's Privacy Policy — Your data is safe with us

This page clearly explains how your personal information is collected, used, and protected on bajok. We believe transparency is the best form of security.

Last Updated: January 2026 GDPR Compliant English Version
Your rights
Right to Access Your Data
Right to Rectification
Right to Erasure
Right to Data Portability
Right to Object to Processing

1 Introduction & Purpose of This Policy

Welcome to bajok. As one of Bangladesh's most trusted online gaming platforms, bajok treats your privacy with the utmost importance. This Privacy Policy is designed to give you a clear understanding of what information bajok collects, why it collects it, and how that information is kept secure.

By using bajok's website, mobile app, or any of its services, you are considered to have accepted this Privacy Policy. We never collect your information unnecessarily — only what is needed to improve service quality and make your experience easier and more secure.

This Privacy Policy is consistent with bajok's terms and conditions. Reading both documents together will give you a full picture of your relationship with bajok. bajok may update this policy at any time — you will be notified on the platform if any changes are made.

This Privacy Policy is provided in Bengali. In the event of a legal dispute, the original English version shall prevail. bajok always follows a policy of transparency.

2 What information do we collect?

Bajok only collects information needed to provide you with quality service. Data is collected in two ways — directly from you, and automatically while you use the platform.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Phone number, email address Account communications
Financial information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser type, OS Security & Fraud Prevention
Usage Data Game history, session duration, click patterns Service Quality Improvement
Location information Approximate geographic location Ensuring region-based service delivery

Bajok never collects your bank PIN, full card number, or mobile banking password. If anyone asks for this information, it is a sign of fraud.

3 How is your information used?

Bajok uses your information solely for specific, legitimate purposes. Misuse of data goes entirely against bajok's policy and is a strictly regulated process.

  • To create and manage your account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions.
  • To personalise your bajok gaming experience and deliver relevant offers.
  • To detect and prevent fraud, money laundering, and unauthorized activities.
  • To comply with international gaming regulations and KYC laws.
  • To improve customer service and resolve your issues faster.
  • To send important updates and notifications related to bajok.

Bajok uses only the minimum information necessary. Your data is never used for ad sales or third-party marketing.

4 Data Sharing & Third Parties

Bajok never sells your information. However, in certain circumstances, limited data may be shared with trusted third parties — always for legal or security purposes only.

  • Payment Provider: Only the minimum data required is shared to process transactions with bKash, Nagad, Rocket, and similar services.
  • Regulatory Authority: Information may be shared with government agencies to meet legal obligations.
  • Game Provider: Only the minimum data required to run the game is shared with the licensed game provider.
  • Advertiser: bajok never sells your information to advertisers or marketing companies.
  • Social Media: bajok does not share your personal information with social media platforms.

When third parties process data on behalf of bajok, a data processing agreement is in place to ensure they uphold the same high standards of data protection that bajok follows.

5 Cookies & Tracking Technologies

Bajok's website and mobile app use cookies and similar technologies. Cookies are small data files stored on your device that help bajok remember your preferences and session information.

  • Essential cookies: Essential for login sessions and security — these cannot be disabled.
  • Performance Cookies: Used to monitor bajok's page load speed and performance.
  • Functional Cookies: Used to remember your language preference, dark mode, and other personalized settings.
  • Analytics Cookies: Used to analyze user behavior and improve bajok's services.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some bajok features from working properly. bajok never uses third-party cross-site tracking cookies.

Contact the support team to learn more about bajok's cookie policy. We're ready to answer all your questions in Bengali.

6 Data Retention Period

Bajok retains your data only for as long as necessary. Retention periods are determined by legal obligations, business requirements, and your security.

  • Active Account Information: Fully retained for the duration of the active account.
  • Transaction Records: Financial transaction data is retained for a minimum of 5 years (as required by law).
  • Closed Account Data: After account closure, certain information may be retained for up to 3 years for legal reasons.
  • Support Contact: Customer service conversations are retained for up to 1 year.
  • Log Files: Server logs are retained for a maximum of 90 days.

Once the applicable retention period expires, bajok securely deletes or anonymizes your data so you can no longer be identified in any way.

7 Security Measures & Technology

Bajok uses industry-leading security technology to protect your data. Our security team is active 24/7 and ready to respond to any potential threat.

  • 256-Bit SSL Encryption: All data transfers are conducted through encrypted channels.
  • Two-Factor Authentication (2FA): An additional layer of security is added to account access.
  • Firewall & DDoS Protection: bajok's servers are protected by advanced firewalls.
  • Fraud Detection System: An AI-powered automated system detects unusual activity in real time.
  • Regular Security Audits: Third-party security experts conduct regular audits of bajok's systems.
  • Data Backup: All critical data is stored in secure offsite backups.

If you notice any unusual activity on your account, contact bajok support immediately. Never share your password with anyone — bajok staff will never ask for your password.

8 Your Rights & Controls

Bajok believes you should have full control over your own data. That's why bajok grants you the following rights — all of which can be exercised at any time through support.

  • Right to Access Your Data: You can request to know what information bajok holds about you.
  • Right to Rectification: You may request correction of any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data under specific conditions.
  • Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
  • Right to Portability: You have the right to obtain your information in a machine-readable format.
  • Right to object: You may object to the processing of your data for specific purposes.

To exercise these rights, email bajok's support team. bajok will endeavour to respond to your request within 30 business days. Note that certain legal obligations may mean not all data can be deleted.

9 Protection of minors' data

Bajok strictly prohibits access to the platform by anyone under 18. Protecting the privacy and safety of minors is bajok's highest priority.

  • bajok does not knowingly collect any information from anyone under 18.
  • If it comes to light that data has been collected from a minor, it will be deleted immediately.
  • Age verification is mandatory at registration and is reconfirmed during the KYC process.
  • If a parent suspects their child is using bajok, please contact support immediately.

Responsible gaming is a core principle at bajok. bajok is committed to protecting minors. To learn more, visit our Responsible Gaming View Page.

10 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact bajok's data protection team. bajok takes every complaint seriously.

  • Email: [email protected] — for all privacy-related enquiries.
  • Live Chat: 24/7 support is available in Bengali on bajok's website.
  • Response Time: Responses are typically provided within 24–72 hours.

Bajok's Privacy Policy is built in line with international data protection standards. We continually review and update this policy as needed to keep your protection at the highest level.

Why bajokIs your information safe on -?

Bajok's privacy protection isn't just words — it's proven through technology and process.

Military-Grade Encryption

Bajok uses 256-bit AES encryption — the same technology used by the world's leading banks. Every transaction and piece of data you share is fully protected.

Transparent KYC Verification

Bajok's identity verification process is fast and secure. Once verified, your account is fully protected and service remains uninterrupted.

AI Fraud Detection

Bajok's automated AI system detects unusual activity in real time and immediately ensures account protection.

No Sale of Data

Bajok never sells your personal information to third parties. Your data is used solely to provide services to you.

Regular Security Audits

Bajok's systems are regularly audited by specialist teams. Any vulnerabilities are addressed promptly to strengthen security further.

24/7 Bangla Support

For any privacy-related questions, bajok's support team is available around the clock to assist you.

Your Data Rights At a Glance

You have full control over your information on bajok.

1
Right to Access Your Data

You can request to know what information bajok holds about you at any time. Submit a request to support and you will receive a response within 30 days.

2
Right to Rectification

If there is incorrect information in your profile, you can request a correction. bajok will update it promptly.

3
Right to Erasure

You may request deletion of your data under certain circumstances. bajok will action this unless a legal obligation requires otherwise.

4
Right to Data Portability

You can export your data in a machine-readable format (JSON/CSV). Submit a request to support and bajok will prepare the file for you.

5
Right to Object to Processing

You may object to your data being used for marketing or profiling purposes. bajok will stop immediately upon request.

6
Right to lodge a complaint

If you are not satisfied with bajok's data policy, you have every right to file a complaint with the relevant authority.

Get Started with bajok Safely Today

Read bajok's Privacy Policy? Go ahead and register with confidence — experience Bangladesh's most secure gaming platform.

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